We're here to help! If you have any questions about our products or your account (or anything else) start a chat session, call us, or send us an email.
126 W 3rd Ave
Vancouver, BC V5Y 1E9
Chat with Us
To start a chat session, click on the "Chat with us!" tab on the lower righthand corner of your screen, type your question, and hit "Enter."
We're available to chat Monday through Friday from 8:00am to 4:00pm PST with a half hour lunch break from 12:30-1:00pm.
Call Customer Service at 1-877-731-7099 Ext 101.
We're available by phone Monday through Friday from 8:00am to 4:00pm PST with a half hour lunch break from 12:30-1:00pm.
Email Customer Service at firstname.lastname@example.org
We'll email you back as soon as possible, usually within one business day.
We're closed on all Canadian Statutory Holidays. If you contact us on a holiday, we'll get back to you on the next business day.